FAQs
Do you ship to my country?
Yes, we ship worldwide.
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How do I know my ring size?
Find your ring size in our SIZE GUIDE page.
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How will I know when my order ships?
Once your order has been dispatched you will be notified via e-mail.
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How do I track my order?
You can track your order by clicking the link on your dispatch e-mail.
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Can I return/exchange my order?
Yes, you can please visit our Return & Exchange page for more information.
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Can I cancel my order once it has been placed?
Once your order has been placed it cannot be cancelled or changed .
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Can I change my delivery address?
Yes, we can change your delivery address if you inform us within 2 hours of placing your order.
Please e-mail us at info@byhazellondon.com